Privacy Policy

Privacy Policy

Introduction

Welcome to https://dune-buggy-tours-dubai.terratrek.net (referred to as “Dune Buggy Tours Dubai,” “we,” or “our” throughout this policy). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://dune-buggy-tours-dubai.terratrek.net.
  2. Any mobile or desktop applications developed by us that are accessible through app stores.
  3. Online services and tools provided by our company.
  4. Products purchased or accessed through our digital platforms.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your information in the following scenarios:

  1. As an authorized user: When you create an account and use our applications or services, we process your data to facilitate your access and personalize your experience.
  2. Visiting our websites: We track your interactions on our websites to analyze trends, improve functionality, and deliver relevant content.
  3. Communication: If you choose to receive newsletters, emails, calls, or texts/SMS from us, we will use your contact details for this purpose.

Personal Data Collection

We collect several types of personal information to enhance our services and tailor experiences:

  1. Account Information: This includes your username, email address, and password (hashed and salted for security).
  2. Payment Information: Details related to your payment methods used for purchases or subscriptions.
  3. Financial Information: Transaction records and billing addresses for processing payments.
  4. Purchase Information: Items you buy from us, purchase frequency, and order history.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and device type to recognize your device and provide location-based services (if enabled).
  6. Location Data: Your geographic location data when you choose to share it or use location-enabled services on our platform.
  7. Feedback: Comments, reviews, and ratings you provide about our products or services.
  8. Social Media Information: If you log in or connect your social media accounts with us, we may collect information from those platforms (with your consent).
  9. Product Information: Details about the products you browse, search for, or purchase on our website.

We gather this data through various methods, including direct user input, tracking technologies, and third-party service providers.

Cookies

Cookies are small text files stored on your browser when you visit our websites. We use cookies to:

  1. Strictly Necessary: Ensure the secure and reliable operation of our website, such as maintaining session data during navigation.
  2. Preferences: Remember your preferences and settings, like language selection or theme choices.
  3. Analytics: Track site usage metrics and gather insights to improve our services (e.g., Google Analytics).

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set on their device.

Retention and Deletion

We retain personal data for the duration of its purpose, as permitted by law, or until you request its deletion. Once the data is no longer needed for these purposes, we will securely delete or anonymize it from our systems.

Security Measures

To safeguard your information, we have implemented robust security measures:

  1. Encryption: We use encryption protocols to protect data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Regular Audits: Our systems undergo periodic security audits to identify and mitigate potential vulnerabilities.

Children’s Privacy

Our services are not intentionally targeted at children under 18 years of age, and we do not knowingly collect personal data from them.

Your Rights (Geography-Dependent)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your information is inaccurate or incomplete.
  3. Erasure: Demand the deletion of your data under certain circumstances (e.g., withdrawal of consent).
  4. Restriction: Limit our processing of your data in specific situations.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to or prevent the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from unfair treatment based on your exercise of rights regarding your data.
  8. Appeals/Complaints: File complaints with our privacy team or relevant authorities if you believe your rights have been infringed upon.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated policy will become effective immediately after publishing. We encourage you to review this page periodically for any changes.

Contact Information

If you have questions, concerns, or requests regarding your privacy, please contact us:

  • Email: [email protected]
  • Postal Mail: [Our physical address] (for written correspondence)